Privacy Policy

Last updated: 29 October 2026

1. Introduction

Rafferty the Wrecker (referred to as “we”, “us” or “our”) respects your privacy and is committed to handling personal information responsibly.

This Privacy Policy explains how we collect, use, store and disclose personal information when you visit our website, contact us or otherwise interact with us.

We operate in the demolition industry, providing commercial demolition and related services. This policy applies to personal information collected through our website and other interactions covered by this policy.

Business name: Rafferty the Wrecker Pty Ltd
Trading name: Rafferty the Wrecker Pty Ltd
Email: admin@raffertythewrecker.com
Telephone: 03 9567 8488

2. What personal information do we collect?

The personal information we collect depends on how you interact with us. It may include:

• Contact details: Your name, email address, telephone number, company name and job title.

• Enquiry information: Information you provide when submitting a website enquiry or requesting information about our services.

• Business information: Information relevant to a potential project, including project details, site locations and the nature of the services requested.

• Website and technical information: Information such as your IP address, browser type, device information, pages visited, referring website and interactions with our website, where collected through website technologies and analytics tools.

• Communications: Information contained in emails, telephone calls and other correspondence with us.

We do not intentionally request sensitive personal information through our general website enquiry form. Please do not include sensitive personal information unless it is necessary for your enquiry.

3. How do we collect personal information?

We may collect personal information:

• Directly from you when you complete a contact form or send us an enquiry.

• When you contact us by email or telephone.

• When you communicate with us about our services or a potential project.

• Automatically through website functionality, cookies and similar technologies.

• Through third-party services that support our website, analytics or marketing activities, where applicable.

Where reasonably practicable, we will explain why we collect personal information and how we intend to use it.

4. How do we use personal information?

We may use personal information to:

• Respond to enquiries and requests for information.

• Discuss potential demolition projects and related services.

• Communicate with clients, prospective clients, suppliers and other business contacts.

• Operate, maintain and improve our website.

• Understand website traffic and visitor interactions.

• Measure the effectiveness of our marketing and advertising, where applicable.

• Maintain the security of our website and help prevent fraud or misuse.

• Meet our legal and regulatory obligations.

We will handle personal information in accordance with applicable privacy laws.

5. Cookies and website analytics

Our website is hosted on the Wix platform. Wix and the website features we use may employ cookies and similar technologies to support website functionality, security and performance.

Cookies are small files stored on your device that can help a website remember information about your visit or understand how the website is used.

Depending on the tools enabled on our website, cookies and similar technologies may be used for the following purposes:

• Essential functionality: Supporting website operation, security and core features.

• Analytics: Helping us understand how visitors use our website and identify opportunities to improve it.

• Marketing: Helping measure advertising performance and, where enabled, support relevant advertising.

We intend to use Google Analytics and Google Ads to help measure website performance and marketing effectiveness. These services will only be described as active once they have been implemented.

Where applicable, we will provide information about cookies and offer visitors appropriate choices regarding non-essential cookies through our website's cookie consent mechanism.

You can also manage or delete cookies through your browser settings. Disabling certain cookies may affect some website functionality.

6. Third-party services

We may use third-party providers to host, operate, analyse or support our website and business activities.

These providers may include:

• Wix: Our website hosting and website management platform.

• Google Analytics: If enabled, to analyse website traffic and visitor interactions.

• Google Ads: If enabled, to measure advertising performance and support marketing activities.

• Other service providers: Where required to operate, maintain, secure or improve our website and services.

Third-party providers may collect or process information in accordance with their own privacy policies and the services they provide.

We will update this policy as necessary to reflect the services actually used on our website.

7. How we disclose personal information

We do not disclose personal information indiscriminately.

We may disclose personal information to service providers who assist us with website hosting, information technology, analytics, marketing or other business operations.

We may also disclose personal information where reasonably necessary to provide a service you have requested, where you have authorised the disclosure, or where disclosure is required or authorised by law.

We take reasonable steps to ensure that personal information is handled appropriately when it is shared with service providers.

8. Overseas storage and processing

Some of our website and technology providers may store or process information outside Australia.

Where personal information is handled by overseas providers, the countries involved will depend on the services used and their data-handling arrangements.

We will take reasonable steps to understand the relevant arrangements and handle personal information in accordance with applicable Australian privacy requirements.

9. How we store and protect personal information

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.

These steps may include access controls, security measures and the use of reputable technology providers.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, or as required or permitted by law. When information is no longer required, we take reasonable steps to securely destroy or de-identify it.

10. Accessing and correcting your personal information

You may request access to personal information we hold about you and ask us to correct information that is inaccurate, out of date, incomplete, irrelevant or misleading.

To make a request, please contact us using the details provided in this policy.

We may need to verify your identity before responding. In some circumstances, applicable law may permit or require us to refuse a request.

If we cannot provide access or make a requested correction, we will explain our decision where required by law.

11. Privacy complaints

If you have a question or concern about how we have handled your personal information, please contact us using the details provided in this policy.

Please describe your concern and provide any relevant information so that we can investigate it.

We will review your complaint and respond within a reasonable period.

If you are not satisfied with our response, you may be able to lodge a complaint with the Office of the Australian Information Commissioner (OAIC).

OAIC website: https://www.oaic.gov.au/

12. Links to other websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of external websites. We encourage you to review the privacy policies of any third-party websites you visit.

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website functionality, technology providers or legal obligations.

The latest version will be published on this page, together with the date it was last updated.

14. Contact us

If you have questions about this Privacy Policy or wish to make a request relating to your personal information, please contact us:

Rafferty the Wrecker
Legal entity: Rafferty the Wrecker Pty Ltd
Email: admin@raffertythewrecker.com
Telephone: 03 9567 8488
Address: 4 Edward St, Oakleigh VIC 3166